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Prohibition of oral communication on the task
A powerful way to encourage knowledge fixation is to ban oral communication.
Communication is only through a limited number of channels, known in advance: ticket / merge requests / CRM / strictly regulated channels in messengers.
The way is a lot of questions.
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What about the speed of communication?
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What about socialization?
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How stable is the system at all?
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How do you make sure people know where to write?
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How can this be combined with a culture of knowledge sharing?
But there are publications about a company that lives in this way.
Nikita Sobolev It promotes the idea that communication should only be allowed through a Task Tracker/Code/Documentation, and ideally, the identity of the people you communicate with should be hidden at all, so that communication is as objective as possible.
However, a strong criticism of this approach is the lack of humanity and high overhead.
The material needs clarification.