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Introduction to onboarding practices
Onboarding (also used term) employee adaptation) is the process of familiarizing a new employee with the company, its accepted features, processes, business specifics, standards, etc. It is believed that at some point a person goes to "full capacity", and at this point we believe that his onboarding is completed.
Onboarding can include several components:
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onboarding It is an immersion in projects, technologies and specific agreements that are accepted in the team: how to write code, why PostgreSQL is used instead of MySQL, what services are used in the project and how they are related, and so on.
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boarding Getting to know people, understanding who is responsible for what and who to approach on what issues; understanding the actions that a person should do in the first days / weeks / months of work; understanding what internal web services exist and how to work with them.
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business-offering (immersion in a business domain) – familiarity with the specifics of the industry / business / product, terminology and business context of tasks.
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cultural Immersion in the mission of the company, product, accepted engineering culture, possibly bordering on psychotherapy.
Onboarding is not a probationary period, it can be longer or shorter than this period.
What problems do onboarding solve?
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Unit managers:
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New employees are long coming to the “production capacity”
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Onboarding new employees takes a lot of energy
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Separation of units
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The knowledge manager:
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We need to develop a culture of knowledge sharing.
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We need to correct errors in the knowledge base.
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Onboarding tools and examples of their implementation:
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Report by Alexander Afenov Theory and practice of knowledge sharing in Lamoda Experience with using different tools
knowledge managementImprove the quality of adaptation of new employees. -
Report by Gleb Deikalo Welcome aboard: Bringing new developers into the team, with a clear description of an
onboarding checklistand an example document.
An important criterion for the success of onboarding is *full-time*Depending on your business, you can be normal for both onboarding in six months and onboarding for two days: for more complex, research and under-studied professions and positions, it will be longer, for linear low-skilled ones - it should be much smaller.
To determine the "full power" can, as a rule, the head empirically, and he can formulate formal criteria (for example: the employee independently solves a class of problems, or some frequent task begins to take less than N time, or some formal indicator reaches a certain value).